Terms and Conditions
About Us:Welcome to Sangre de Cristo Baking Company! We take pride in creating exquisite baked goods, ensuring every celebration is graced with the finest treats. Our commitment is to provide superior quality and an exceptional customer experience.
Pricing:
- Custom orders' prices may vary based on design, flavors, and other factors.
- Holiday orders necessitate full advance payment, and a non-refundable 25% deposit is required for custom orders.
- Rush orders placed within 48 hours incur a 35% rush fee.
Delivery:
- Delivery charges are based on mileage. Once products are delivered, they are beyond our responsibility.
- Any damage post-collection by customers is not our responsibility.
Returns and Refunds:
- Due to the perishable nature of our products, no returns are accepted.
- Refunds are only available in part due to product usage and payment.
Intellectual Property & Liability:
- Ownership: All content, images, logos, and trademarks on the website are under copyright and intellectual property rights.
- Liability Disclaimer: Information provided on the service is for general purposes only. The company assumes no responsibility for errors or omissions in the content.
- In no event shall the Company be liable for any special, direct, indirect, or incidental damages arising from the use of the Service.
Changes to Contents:
- The Company reserves the right to make modifications to the Service's contents without prior notice.
Cake Pickup & Outdoor Event Disclaimer:
- Cake Pickup Disclaimer I have opted to pick up my cake instead of having it delivered. I understand that transporting this type of cake requires all of the above pre-arrangements and I agree to prepare my vehicle in advance accordingly. I acknowledge that once I’ve picked up my cake, The Sangre de cristo baking company cannot be held liable for any damage that occurs during transport, set-up, or display. Once I have the cake in my vehicle, it is my responsibility to transport it directly to the event venue.
- Cake Pickup Form Contents Important instructions for preparing your car and delivering your cake
- ► Plan your delivery time to coincide with the last hour before the event begins.
- ► The best way to transport a custom cake is either in the back of a van or SUV or in the trunk of a car whose back seats fold down so the air can flow through. If none of those options are available, it is possible to transport a smaller sized cake in the foot well of a car. However it should be a foot well that is not already occupied by someone’s feet.
- ► Please prepare the back (of van or SUV) or trunk of your vehicle in advance of picking up the cake by clearing out any loose objects and vacuuming/shaking out any debris.
- ► On warm days, it is imperative that your vehicle have a working cooling unit (air conditioning). Please run it in advance of your pickup until the car’s interior is cool.
- ► Pets inside of the car during a cake transport is strongly discouraged.
- ► Please adhere to the agreed-upon pickup time.
- ► Upon arrival at the event venue, be sure to set up the cake in a cool display area away from sunlight (and away from anywhere sunlight might move) without delay.
- Customers are provided with detailed instructions for transporting and displaying cakes, including the importance of planning delivery time, preparing the vehicle, and setting up the cake at the event venue. Acknowledgment is required to release the company from liability regarding any damage or transportation-related issues after cake collection.
- Outdoor Cake Display: Acknowledgment of the bakery's non-liability for potential outdoor environmental effects on the cake. Detailed instructions and advice for a successful outdoor cake display are provided.
- important instructions for displaying your cake outdoors
- Outdoor Event Disclaimer I have opted for my cake to be displayed outdoors. I understand that an outdoor environment is less suitable for cake and may expose the cake to insects, unfavorable weather, or debris. I acknowledge that The sangre de cristo baking company is not liable for damage on a cake that is displayed outdoors since natural outdoor conditions such as heat, wind, humidity, or un-level ground can weaken or ruin the infrastructure and/or decorations on a cake.
- ► Cakes should never be displayed in direct sunlight or anywhere sunlight might eventually move. It is imperative that your outdoor dessert display area offers adequate shelter from the sun (tent or porch covering). Please arrange this in advance with your event coordinator or person in charge of the event.
- ► Cakes are safest when they are displayed against a wall. If possible, consider arranging the cake table up against the wall of a house or side of a tent.
- ► Make sure to display the cake on a stable and level surface that is at least four feet off the ground.
- ► Please prepare a back-up location for displaying the cake in case of inclement weather.
Dark Colors and Allergen Disclaimer:
- Dark Colors Disclaimer: Acknowledgment of the potential staining and color variation with deep-colored food dyes. Customers are also informed about the potential effects on flavor and quality when using a significant amount of food coloring.
- I, the undersigned, acknowledge that dark food coloring on cakes has the potential to stain linens, clothing, furniture, and teeth upon contact. the sangre de cristo baking company is not liable for issues resulting from my choice of dark color/s. I also acknowledge that the Sangre de cristo baking company will strive to accurately match my color choices, however some color tones, especially deep reds, vibrant blues, and violet tones, may not make an exact match due to the natural base colors of cake, frosting and decorating ingredients. I understand that deep colors require a significant amount of food coloring, which may adversely affect the flavor and quality of the cake.
- Allergen Disclaimer: Acknowledgment that customers proceed at their own risk when choosing a bakery that does not specialize in allergen-free desserts, releasing the bakery from liability for allergic reactions due to potential allergen trace elements.
By using our services, you agree to these terms and conditions. Sangre de Cristo Baking Company reserves the right to update or modify these policies as necessary.
Thank you for choosing Sangre de Cristo Baking Company.